Customer Service Representative

Job Description:

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities:

• Workers will be taking inbound calls and handling all product lines (all states), assisting members and potential members with questions and setting them up with marketplace coverage

• Adheres to company Policy and Guidelines

• Provides excellent customer service and maintain utmost professional

Hours for this Position:

• Mon-Fri, 40 hours a week, staggered 8 hour shifts between 5am-8pm, 3 weeks of training, plenty of OT and some Saturdays

Advantages of this Opportunity:

• Competitive salary, negotiable based on relevant experience

• Acquire new skills and broaden your expertise

• Fun and positive work environment

Qualifications/ Requirements:

• Call center experience with heavy call volume – healthcare preferred but not required

• HS Diploma / GED

• Comfortable toggling multiple applications, multi-tasker, typing while on the phone