Customer Service Representative
Job Description:
Responsibilities:
- Handle all client interactions in a professional and courteous manner
- Provide accurate information and solutions to clients during each interaction
- Accurately enter and confirm client information in our database
- Educate clients about our products and services and recommend additional solutions based on their needs
- Maintain a strong working knowledge of all Vredevoogd products and services
- Meet established standards for compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performance
Requirements:
- High school diploma or GED required
- At least 1 year of customer service experience preferred
- Strong data entry and computer skills in a fast-paced environment
- Friendly phone voice and a positive attitude
- Professional demeanor in all interactions with both internal and external clients
- Self-starter who can work independently while meeting expectations
- Team player who thrives in a collaborative environment
- Must be available for weekend and closing shifts
- Must be able to complete training at our Grandville location starting June 9
Compensation & Benefits:
At Vredevoogd, we believe in working hard and having fun while being paid well!
- Competitive pay
- Quarterly bonuses
- Medical, dental, and vision insurance
- 6 paid holidays
- Room for career growth
- Ongoing training
- Overtime opportunities during the busy season
- A positive, supportive culture that values healthy work-life integration
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.