Customer Service Representative I

Job Title : Customer Service Representative I

Job Location : 3000 Ericsson Drive Warrendale, PA 15086

Duration : 5 months

Shift : Monday through Friday 12:30pm - 9:00 PM EST

• Receive and place telephone calls. Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary.
• Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

GED or HSD

If you are interested feel free to reach

Mahesh Kumar

on

#732-479-4523

or email your resume on

maheshk(at)mindlance.com