Customer Service Representative

• Provides service to individuals in a face-to-face setting that may include greeting visitors, providing directions, fielding complaints, answering questions, and/or providing information about an organization or service.
• May include some telephone and/or mail (including electronic) interaction.
• May work as part of a team or as an individual.
• May require use of office automation to enable and report on the outcomes.
• Less than 5 years of experience.

Customer service