Customer Service Representative

Business : Customer Service Representative

Location : 8990 Duke Drive; Mason OH 45040

Division : Pharma

Pay : $13.00/hr.

Contract : 3 Months

Training : 8:30AM – 4:00PM for 5 weeks

Work Schedule : 8:00AM – 10PM OT and Saturdays a possibility

Description

· Receive and place telephone calls.

· Perform data entry and use software programs.

· Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.

· Must document all calls and evaluate each account to determine if further research is necessary.

· Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.

· Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.

· Requires close attention to accuracy, performs independently, subject to practices and procedures.

Thanks & Regards,

Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: 678 405 3590

www.mindlance.com