Customer Service Representative
Company :
Sime Darby Transport (NZ) LtdAbout Us
Transport Wholesale Ltd. (TWL), a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service. Our Timaru team is a close-knit crew, and we’re on the hunt for an enthusiastic all-rounder to help us keep things moving.
About the Role
Reporting to the Branch Manager, you’ll be involved in both front counter service and back of store operations. You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.
Your day will include:
Serving customers in person, by phone, and online
Picking, packing, and dispatching orders accurately and efficiently
Receiving goods, data entry into inventory system, and stock control
Maintaining tidy, well-presented product displays
Processing sales and preparing required documentation and invoicing
Supporting stocktakes and cyclic counts
Ensuring excellent customer service and safe work practices
Proactively calling customers to ensure they're happy and offer assistance where needed
What You’ll Bring
Experience in automotive or heavy transport parts (preferred)
A positive attitude and willingness to learn
Strong attention to detail and good computer skills
Physically fit and happy to roll up your sleeves to get the job done
Great communication and a team player mindset
Forklift licence is a bonus (or willingness to get one on us!)
Why Join TWL Timaru?
This isn’t just a job; it’s an opportunity to grow your career with a company that values its people and backs them with real support.
We offer:
Permanent Monday to Friday hours with rostered Saturday mornings
Competitive pay, paid overtime, and stable work environment
Formal MITO training if needed and ongoing training and career development courses in-house and via OEM providers
Staff discounts, wellness benefits and initiatives (think free flu jab, EAP services, finance services, free eye and spine checks, discounted Southern Cross health insurance)
Ready to get stuck in and grow with us? Apply now!
Visit us at and or email [email protected] for more info.
ALL applications need to be made online (NOT via email) and will be subject to police, medical, right to work and reference checks.