Customer Success Specialist

About the Customer Success Specialist Position

Beck Technology is expanding our Customer Success team! We are hiring Customer Success Specialists to work with clients after Implementation and throughout their journey with our DESTINI suite of products. After completion of the software Implementation, the Customer Success Specialist works with clients to take them from a foundational understanding of the technology and grows them into master users. The Customer Success Specialist is the liaison between the client and the Beck Technology team, including the Product and Sales departments.

As a Customer Success Specialist, you will work as part of an internal team, both with the Customer Success Team and Account Managers, focused on exploring and finding creative solutions to meet our users' needs. At Beck Technology, our goal is to create long-lasting partnerships, and our Customer Success team plays a significant role in making sure our customers have a great experience.

Although this position is based in Dallas, Texas, we have a hybrid work environment and support flexible and full-time remote team members. Applicants must be authorized to work for ANY employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment Visa. This role will report to the Customer Success Leader.