Customer Support

Salary: $55,000 – $60,000 per year

Based in West Auckland, Grinding Gear Games is searching for full time Customer Support staff to handle a wide variety of customer service-related tasks.

Location: On-site in Henderson, Auckland, New Zealand
Full time position - 40 hours a week

Key responsibilities include:

• Moderating in-game chat and our forums

• Assisting customers via email, private message, and live chat

To be suitable for this role you should:

• Have exceptional communication skills

• Have a high level of written and spoken English

• Be organised and hard working

• Have the ability to multitask and prioritise work when required

• Have excellent computer and technical skills

• Be seeking a long term position

• Have experience with online games

Please only apply if you currently reside in New Zealand or Australia and are either a New Zealand Citizen, Resident or Australian Citizen.

To apply for this role, please email your CV and a cover letter to [email protected].