Customer Support Specialist - Philippines
Traild: Who are we?
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance.
Every year, businesses lose billions to fraud, errors, and mistakes. Traild exists to solve this at scale, helping finance teams move faster, stay in control, and operate with confidence.
With rapid customer growth, global expansion across APAC, North America and EMEA, and continued investment in product innovation, we are at a defining stage of our journey.
This is an opportunity to help shape the next category leader in finance automation, control and security, building technology that transforms how businesses manage, move, and protect money. At the core of this is a powerful AI-driven platform, enabling finance teams to deploy intelligent agents that do the work, surface risk in real time, and continuously improve how financial operations run.
Traild is building the infrastructure behind modern finance, protecting and powering meaningful volumes of the world’s B2B transactions.
If you’re excited by high growth, real ownership, and building something that matters, Traild is the place to do the most impactful work of your career.
Hear how Traild customers speak about us here.
The Perks of Working at Traild
- Flexibility: we offer a range of remote, hybrid and flexible working options.
- Global team: we are growing across APAC, NA and EMEA and have team all across the world.
- We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it
- Our team genuinely loves working at Traild: our eNPS score is 78, where anything above 50 is considered world-class.
Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment. Please note that Traild is an E-Verify employer.