Cyber Threat Intelligence Support Analyst
- Monitoring customer environments on ERM intelligence platform and producing actionable intelligence alerts and report
- Investigating urgent issues affecting customers such as cyber attacks and incidents, including threat actors, attack tools and techniques
- Resolving Tier 1 technical issues customers may experience on ERM intelligence platform
- Answering customer follow-up requests regarding intelligence alerts received
- Troubleshoot and fix technical issues on complex systems with a wide range of strategies and tools
- Availability to work in 24/7 shifts- 365 days
- Fluent English
- Background in WEBINT, OSINT and HUMINT gathering, source verification, data fusion, and intelligence analysis.
- Experience using SaaS platforms
- A team player who is eager to learn new methods and develop themselves and their team