Cybersecurity Analyst

At CyberMaxx, we believe it is our duty to defend against those committed to wide-scale societal disruption through cyberattacks.

We help our customers reduce risk by tightly integrating MDR with offensive security, threat hunting, security research, and digital forensics and incident response (DFIR) to continually adapt to new and evolving threats. Our modern MDR (Managed Detection & Response) approach is tailored to the unique characteristics and risk factors of each customer, enabling us to take full ownership of the response process and, optionally, manage key security controls. By thinking like an adversary and defending like a guardian, we help our customers stay a step ahead of threat actors.

At CyberMaxx, we value humility, transparency, intellectual curiosity, and a customer first approach.

We are looking for a Cybersecurity Analyst to assist in our continued growth.

Position Summary:

• Formalize and deliver security product tuning requests to improve detection capabilities and overall efficiency.
• Develop and maintain incident response use incidents, knowledge base articles, and other relevant documentation.
• Coordinate basic forensics activities as needed.
• Conduct after action reviews on high impact and otherwise noteworthy incidents to identify process and human capital improvements.
• Aid in onboarding and mentoring new team members.
• Drive and Implement continuous improvement, open communication, and sharing of knowledge.
• Assist with creation, review, and upkeep of internal documentation.
• Facilitate reasonable out-of-hours communications such as company email and occasional SOC operations related phone calls to resolve escalated issues.
• Actively influence team collaboration, cross-training, and documentation.
• Act as a primary subject matter expert for one or more security products.
• Act as initial escalation point for complicated or sensitive work.
• Identify and resolve opportunities to automate repetitive tasks.
• Proactively propose improvements for how to reduce risk and potential future incidents.
• Maintain high-level of expertise with products in use and the ability to quickly familiarize with related technologies.
• FLSA Status: Exempt/Salaried.

What it takes to be successful:

• Bachelor’s degree in related field and/or equivalent work experience
• Certified in one or more "intermediate level" security certifications+
• 3 years’ experience performing similar duties.

Universal Requirements:

• Ability to work all schedules in a 24/7 SOC Environment. Schedules are Sun-Wed and Wed-Sat with the following shifts: 7AM-5:30PM ET, 11AM-9:30PM ET, 9PM-7:30AM ET. Schedules are determined based on client demands at the completion of training.
• Ability to work in an operational/shift-based environment with flexible working hours to include evenings and weekends.
• Demonstrated experience with the security industry including an understanding of best practices, risk mitigation, and compliance frameworks.
• Able to function effectively in high stakes and high stress situations.
• Legally capable of working in the US or EU or APAC regions as designated.
• Passionate about cybersecurity and self-driven to continue to learn/develop relevant skillsets as well as maintain industry specific certifications.
• Ability to quickly find answers to questions referencing manuals and/or Internet resources.
• Fluent in English in both writing and speech (i.e. writing, reading, speaking, and understanding) possessing the ability to effectively communicate complex security concepts with end customers.

Some Of What We Offer

• Flexible Paid Time Off
• 401k with a company match
• Medical, Dental and Vision Coverage
• Voluntary Short Term and Long Term Disability
• Employee Assistance Program with Mental Health Supplement
• Voluntary Basic, Accidental, and other ancillary life insurance
• Health Savings Account Contribution (with selection of a HDHP)
• 10 annual, paid holidays

CyberMaxx will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information, or other characteristics protected by federal, state, or local applicable law.