D365 Business Central Functional Analyst
Summary
Functional analyst leading end-to-end Dynamics 365 Business Central implementation at a sustainable cold-chain packaging manufacturer — configuring Finance and Supply Chain modules, running fit-gap workshops, supporting data migration, UAT, and end-user training.
Job Description:
We are seeking a highly skilled Dynamics 365 Business Central Functional Analyst to join our team. This role will be responsible for leading business process design, system configuration, and end-to-end functional implementation of D365 Business Central. The ideal candidate will have deep functional knowledge of manufacturing, strong business process understanding, and the ability to effectively interact with all levels, including production floor associates to senior leaders, to align system capabilities with organizational goals.
Job Title: 365 Business Central Functional Analyst
Supervisor’s Title: Director of Technical Program Management
Department: IT
Location: Richmond, VA (Hybrid)
About TemperPack
TemperPack is a rapidly growing company based in Richmond, Virginia and with locations in Las Vegas, Nevada, and Lansing, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.
Essential Job Functions:
- Lead workshops with business stakeholders to gather requirements, document processes, and identify gaps between standard D365 functionality and business needs.
- Configure and parameterize modules, with a focus on Account Management, Finance (GL, AP, AR) and Supply Chain (Procurement, Inventory, Sales, Production, WMS).
- Perform fit-gap analysis, prepare functional design documents, and work with technical teams to design solutions and integrations.
- Support data migration activities, ensuring accuracy and completeness of master and transactional data.
- Develop test cases, lead unit and UAT testing, and ensure timely resolution of defects.
- Deliver end-user training sessions and create user-friendly documentation to support adoption.
- Provide input on change management and process improvement initiatives to facilitate smooth transition.
- Partner with developers to validate technical designs, integrations, extensions, and customizations.
- Ensure security roles, workflows, and compliance requirements are properly configured and documented.
- Communicate progress, risks, and issues effectively with project stakeholders, including executive leadership.