Deduction Analyst

Job Title: Deductions Analyst

Department: Finance/Accounting

Reports To: Corporate Accounting Manager

FLSA Status: Exempt

Travel: 10%

Job Summary

The Deduction is responsible for driving accuracy in revenue recognition, minimizing financial exposure from customer deductions (highly retail customers), and identifying root causes to prevent recurring issues. This role not only manages the deduction resolution process but also leads and supports continuous improvement initiatives and cost reduction efforts across their area. The ideal candidate will bring a strong analytical background, a proactive mindset, and experience managing cross-functional projects aimed at improving efficiency and driving sustainable cost savings.

Essential Duties & Responsibilities

• Investigate, validate, and resolve retail customer deductions through comprehensive analysis of supporting documents, including invoices, POs, remittances, and shipment records.
• Investigate, validate and resolve deductions related to promotional allowance programs to ensure charge falls within plan.
• Document and maintain clear, audit-ready records of all deduction activity in the Deduction Management System.
• Proactively identify recurring issues or trends in deductions; collaborate with Sales, Customer Service, Operations, and IT teams to recommend and implement corrective actions.
• Manage accrual process for promotional allowances program and outstanding deductions.
• Lead or contribute to continuous improvement projects focused on streamlining the deduction management process and enhancing overall Accounts Receivable performance.
• Prepare detailed documentation for invalid deductions and communicate directly with customers to facilitate resolution and reimbursement.
• Drive resolution of open items within target timelines, ensuring alignment with key performance indicators and business unit financial goals.
• Partner with internal stakeholders to understand customer compliance guidelines and minimize preventable deductions.
• Conduct root cause analysis on deduction activity to uncover process gaps, inefficiencies, or revenue leakage.
• Support and/or lead cost reduction initiatives by identifying opportunities to improve cash flow and reduce write-offs.
• Manage or assist in cross-functional projects that impact deduction resolution, or customer claims processing.
• Perform reconciliations and validate deduction data against system reports to ensure financial accuracy.
• Maintain accurate records and adhere to company policies for retention and compliance.
• All other duties as assigned.