Demand & Supply Planning Manager

Summary

Reporting to the Plant Manager, the Demand & Supply Planning Manager leads and executes the demand and supply planning processes for the company. Work collaboratively with the Sales team to create a non-biased customer demand forecast. Generate the production and material requirements plans to satisfy customer demand at minimum effective inventory while managing within key operational efficiency parameters. Lead the monthly Sales, Inventory, and Operations Planning (SIOP) reviews with senior leadership to mitigate risks and capitalize on opportunities throughout the supply chain. Strong collaboration with Sales, Customer Service, Operations, Finance and Logistics is critical to meeting business goals.

Position Classification

Full-time, Exempt, Benefits Eligible

Location

Peace Coffee Office & Roastery, 2801 21st Ave S, Ste 130, Minneapolis MN 55407. This role will start as a fully on-site position while onboarding, with the possibility of two remote working days once onboarding is completed.

Travel

Minimal/Not Expected

Job Responsibilities:

Sales, Inventory, and Operations Planning

• Lead Sales, Inventory, and Operations Planning (SIOP) process including Demand Planning, Inventory Strategy, Production Planning, and SIOP Review process.
• Lead monthly SIOP review meeting with a cross functional leadership team to mitigate risks and capitalize on opportunities related to service levels, inventory levels, forecast accuracy, and other key metrics.
• Provide analysis to Sales and Operations management of key performance metrics, as well as direction on minimizing out of stock products, and developing methods the company can use to improve inventory turns.
• Partner with Operational leads, Finance and IT to develop KPIs. Implement tracking, reporting and analysis systems (leveraging NetSuite wherever possible).

Lead and execute Demand planning process

• Collaborate with the Sales team to incorporate new and discontinued customers and products to drive alignment on the sales forecast.
• Generate and report key performance metrics (forecast accuracy, bias).
• Lead cross-functional demand review each month to review forecasts, volume gaps and opportunities, and insights.

Lead and Execute Supply Planning process

• Lead, build, and maintain tools, systems, and processes to generate Production & Material Requirements plans, taking into account vendor lead times, manufacturing strategy, capacity, recent demand and supply trends, customer order-to-shipment lead times and plant staffing considerations (maintenance schedules, changeovers, and holidays).
• Purchasing – place orders for packaging materials and supplies to facilitate production plan
• Yield Management - Collaborate and develop with Operations Director, Production and Lead Roaster on green to roasted yield by SKU, gaining accuracies into weekly demand planning totals. Overall tighter margins would be revisited every quarter.
• Generate and report key performance metrics (actual versus scheduled production, service levels).
• Lead cross-functional supply review monthly to review customer orders, production schedules, and material requirements.

Inventory Management

• Manage inventory to ensure high service levels via product availability.
• Develop manufacturing strategies by product segment (Make-to-Order, Make-to-Stock, Make-to-Forecast).
• Set targets for optimal stock levels for the business as it grows and plan supply/demand to maintain these levels
• Work closely and proactively with suppliers to maximize inventory effectiveness and reduce waste.
• Generate and track key performance metrics (inventory days of supply, etc.).
• Maintain NetSuite raw goods inventory system.
• Perform item setup and maintenance in NetSuite, including co-packing workflows