Deputy Manager/ Asst Manager - QM

To lead the Quality Assurance and Quality Management System (QMS) function by ensuring compliance with customer, statutory, and regulatory requirements, driving robust quality systems across plastic injection moulding operations, fostering a zero-defect culture, strengthening process controls, and delivering continuous improvement to achieve operational excellence and customer satisfaction.

What you’ll do;
Roles & Responsibilities

  • Develop and implement plant-wide quality strategies aligned with business objectives.
  • Maintain and continuously improve QMS in line with ISO 9001:2015 and IATF 16949 requirements.
  • Lead APQP activities for new product development, mould trials, and PPAP/PSW submissions.
  • Ensure effective control of quality manuals, procedures, work instructions, formats, and records.
  • Drive customer satisfaction through PPM reduction, complaint prevention, and effective CAPA closure.
  • Lead internal, customer, certification, and supplier audits.
  • Monitor and report key quality KPIs including Rejection, Rework, COPQ, Warranty Claims, and FPY.
  • Strengthen supplier quality systems and vendor development programs.
  • Manage calibration, metrology, and testing systems including CMM, VMS, UTM, Profile Projector, and Impact Testing.
  • Handle customer complaints using 8D methodology and structured root cause analysis.
  • Drive Lean, Six Sigma, Kaizen, Poka-Yoke, and 5S initiatives.
  • Build a strong quality culture through training, coaching, and competency development.
  • Facilitate Monthly Management Review Meetings (MRM).


Requirements

Qualification
  • Diploma / B.E. / B.Tech in Mechanical Engineering, Polymer Engineering, Production Engineering, or related disciplines.

Experience
  • 8–12 years of experience in Quality Assurance and Quality Management Systems
  • Minimum 5–7 years in a leadership role.
  • At least 8 years of experience in Plastic Injection Moulding industry.
  • Experience in customer audits, supplier quality management, and cross-functional team leadership.

Technical Skills
  • ISO 9001:2015, IATF 16949, Customer Specific Requirements (CSR), ISO 14001, ISO 45001.
  • APQP, PPAP, PFMEA, Control Plan, SPC, MSA.
  • GD&T interpretation and engineering drawing reading.
  • 8D, Why-Why Analysis, Fishbone Analysis, CAPA.
  • Injection moulding process knowledge, mould qualification, defect analysis, and material knowledge (PP, ABS, Nylon, POM, PC, HDPE).
  • CMM, VMS, UTM, Profile Projector, Impact Testing, Calibration Systems, and Process Validation.
  • Lean Manufacturing, Six Sigma, Kaizen, Poka-Yoke, and 5S.

Behavioural Skills
  • Leadership of QA inspectors and QMS team
  • Cross-functional collaboration with Production, Tool Room, Maintenance, and Purchase
  • Customer complaint handling and closure using structured methods
  • Continuous improvement culture building
  • Training and skill development for competency enhancement
  • Strategic thinking and fostering quality awareness
  • Decision-making in audits, approvals, and corrective actions

Digital Skills
  • Microsoft Excel and PowerPoint for reporting and presentations
  • Quality reporting tools for KPI monitoring
  • ERP systems for documentation and audit readiness
  • SAP


See also

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