Desktop Support - CONTRACT

Salary: $40 - $45 p.h.

The Company

The organisation is a large provider delivering nationally recognised education programmes. It focuses on practical, outcomes driven learning aligned with industry and workforce needs. The organisation works closely with employers and community partners to support learner success.

The Role

The purpose of this position is to support the successful delivery of the organisation's Windows 11 upgrade and device refresh programme while ensuring a high standard of desktop support across the business. The role involves deploying and configuring new devices, migrating users to Windows 11, troubleshooting hardware and software issues, and providing Level 1 and Level 2 support to minimise disruption to end users.

This role is ideal for someone who enjoys being onsite, working directly with users, and guiding them through device replacement and upgrade activities. Strong communication skills, attention to detail, and hands-on experience with Windows environments will be essential for success.

Your Profile:

• Proven experience in Desktop Support within enterprise Windows environments
• Strong hands-on experience with Windows 10/11, including planning and delivering operating system upgrades.
• Experience with endpoint device management and user device setup.
• Experience with device swaps, laptop/desktop builds, peripheral setup, asset tagging, and coordinated user handovers.
• Ability to support hardware refresh projects including device swap, imaging, and user handover.
• Confident customer service and excellent communication skills in face-to-face onsite environments

Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.

How to apply

Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton on 09-915-6700.

Job Reference No: 06900-0013475773

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.co.nz/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.