Desktop Support Engineer - Gauteng

Contract position

Minimum requirements:

Bachelors Degree required
5 years Desktop support experience
Own, reliable vehicle
Good communicator as there are several stakeholders to engage with (onsite store, Team Leader, IT vendor and IT team)
Excellent troubleshooting skills
Experience in troubleshooting and resolution of hardware, software and network related issues
Knowledge of Microsoft Windows operating systems (Windows 7/8/10), applications (Office Suite) and peripherals (printers, scanners, etc.)
Good understanding of basic networking concepts and protocols

Responsibilities:

Perform asset audit and stock count
Diagnose computer issues related to printing of store and credit cards
Troubleshoot issues related to signature pads
Perform hardware maintenance, software installation and configuration, network maintenance or setup, application installation and configuration
Provide user support for the newly implemented platform, while maintaining existing applications
Works with hardware and software on the physical desktop to optimize security, manage and configure the user's individual PC using Microsoft Windows 10 operating system, Microsoft Windows 7, Windows 8, Windows 8.1, Microsoft Windows 10 Mobile, Mac OS X and Android OS system

See also