Direct Sales Representative

Location: Duluth, MN
Department: Sales
Employment Type: Full-Time

Connect Communities. Grow Your Career. Make an Impact.

At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Direct Sales Representative, you will be responsible for engaging residential customers through door-to-door interactions to promote and sell our internet and phone services. This role is highly target-driven and requires persistence, product knowledge, and excellent interpersonal skills.

Whether you’re beginning your career or bringing years of hands-on experience, this role offers training, and clear advancement paths that let you grow at your own pace.

What You’ll Do

• Conduct door-to-door sales presentations for internet, phone, and cable services, promoting any one or combination of these offerings to prospective customers within the assigned neighborhoods.
• Consistently achieve assigned installed sales quotas, focusing on the number of sales, net contribution per sale, and monthly recurring revenue generated.
• Ensure a high level of customer satisfaction throughout the entire sales process.
• Maximize opportunities for customers to purchase internet, phone, and cable services.
• Deliver accurate and comprehensive information while effectively communicating the value of products and services, tailoring sales approaches based on customer profiles and available options.
• Present product details, service plans, rates, installation fees, promotional campaigns, and special offers clearly, concisely, and professionally.
• Uphold and promote a positive company image in all customer interactions and public engagements.
• Meet or exceed departmental productivity standards by maximizing subscriber acquisition.
• Submit all sales documentation and collected payments promptly and accurately.
• Maintain accurate records of sales activities and results, providing timely updates to supervisors regarding any challenges or issues encountered.
• Follow up promptly on leads, inquiries, complaints, and other communications to ensure customer concerns are addressed.
• Honor scheduled customer appointments consistently.
• Participate actively in all required meetings, training sessions, and development programs.
• Work flexible hours, including evenings and weekends, to accommodate customer availability and business needs.

What We’re Looking For

• Strong communication and customer service skills
• A positive, professional attitude, even in challenging situations
• Dependability and attention to detail
• Ability to work independently and as part of a team
• Comfortable working outdoors
• Strong negotiation skills
• Possesses a warm, confident, and professional communication style suitable for direct customer engagement
• Maintains a professional appearance appropriate for both office and field environments