Direct Support Professional - Day & Residential Programs

Position Summary

The Direct Support Professional (DSP) provides direct support and individualized services to individuals served by The Kennedy Collective across residential, day, community-based, and other assigned service settings. Under the direction of program leadership, the Direct Support Professional assists individuals with the implementation of person-centered plans, activities of daily living, skill development, health and safety supports, community participation, documentation, and meaningful opportunities that promote independence, self-determination, personal growth, and an enhanced quality of life while ensuring services are delivered in accordance with Connecticut DDS regulations, agency policies, and individual outcomes.

Core Competencies

• Person-Centered Supports: Provides individualized, respectful, and person-centered services that promote dignity, choice, independence, and achievement of personal goals. Health, Safety & Well-Being: Ensures the physical, emotional, and behavioral well-being of individuals by implementing support plans, promoting healthy lifestyles, and maintaining safe environments.
• Communication & Professional Documentation: Communicates effectively with individuals, families, guardians, coworkers, and interdisciplinary teams while maintaining timely, accurate, and confidential documentation. Community Inclusion & Skill Development: Supports meaningful participation in home and community life while teaching and reinforcing daily living, social, vocational, and independent living skills.
• Advocacy & Self-Determination: Protects individual rights, promotes informed choice, encourages self-advocacy, and empowers individuals to make decisions affecting their own lives. Professionalism & Ethical Practice: Demonstrates integrity, accountability, cultural competence, teamwork, and compliance with Connecticut DDS regulations, agency policies, and ethical standards.
• Health, Safety & Well-Being: Ensures the physical, emotional, and behavioral well-being of individuals by implementing support plans, promoting healthy lifestyles, and maintaining safe environments.
• Community Inclusion & Skill Development: Supports meaningful participation in home and community life while teaching and reinforcing daily living, social, vocational, and independent living skills.
• Professionalism & Ethical Practice: Demonstrates integrity, accountability, cultural competence, teamwork, and compliance with Connecticut DDS regulations, agency policies, and ethical standards.

Essential Duties and Responsibilities

Direct Support Professional – Residential/Day Program Functions

• Provide direct support to individuals in accordance with their Individual Plan (IP/ISP), promoting choice, dignity, independence, self-determination, and meaningful participation in home and community life.
• Assist individuals with activities of daily living (ADLs) and individualized supports as needed, including personal care, hygiene, mobility, meal planning or meal support, medication support, household responsibilities when applicable, communication, transportation, financial skills, recreation, and other assigned supports.
• Implement individualized goals, teaching strategies, behavioral support plans, nursing protocols, and other prescribed supports while monitoring progress and communicating significant observations to supervisors and interdisciplinary team members.
• Support individuals in developing independent living, communication, social, vocational, recreational, and community integration skills through person-centered instruction, coaching, and positive reinforcement.
• Facilitate meaningful individual and group activities that promote learning, skill development, employment readiness, recreation, community participation, and achievement of person-centered outcomes.
• Administer medications and complete medication-related responsibilities in accordance with Connecticut DDS regulations, physician orders, agency policies, and applicable certification requirements.
• Complete accurate, timely, and objective documentation in electronic case record (ECR) systems and other agency platforms, including daily documentation, data collection, health information, appointments, incidents, and all required program records.
• Promote and protect the health, safety, privacy, dignity, and rights of individuals by adhering to Connecticut DDS regulations, HIPAA requirements, abuse and neglect reporting laws, emergency procedures, and agency policies.
• Respond appropriately to behavioral, medical, and environmental emergencies using approved intervention techniques, crisis response procedures, and sound professional judgment.
• Transport and accompany individuals to community activities, employment, appointments, family visits, recreational opportunities, and other scheduled activities as assigned.
• Maintain a safe, clean, organized, and welcoming residential environment by assisting with household operations, infection prevention, environmental safety, and routine housekeeping responsibilities.

Program and General Responsibilities

• Collaborate with supervisors, nurses, behavior analysts, clinicians, families, guardians, case managers, and other members of the interdisciplinary team to support positive person-centered outcomes.
• Maintain professional, respectful, and timely communication with individuals served, coworkers, families, guardians, community partners, and other stakeholders while preserving confidentiality.
• Maintain all required trainings, certifications, licenses, and qualifications necessary to perform the essential functions of the position and ensure all credentials remain current in accordance with agency, Connecticut DDS, and regulatory requirements.
• Participate in required agency, Connecticut DDS, safety, compliance, and professional development trainings and demonstrate a commitment to continuous learning and quality service.
• Demonstrate professionalism, ethical conduct, cultural competence, accountability, and person-centered practices consistent with The Kennedy Collective's mission, vision, values, and policies.
• Advocate for individuals' rights while promoting informed choice, self-advocacy, community inclusion, meaningful relationships, and opportunities for personal growth and independence.
• Provide support and coverage across programs, locations, shifts, and service settings as assigned to meet the operational needs of The Kennedy Collective. Assignments may include residential, day, community-based, or other agency programs regardless of primary work assignment.
• Perform additional duties, assignments, and projects as requested to support program operations and the needs of individuals served.