Document Management Business Analyst

Title : Document Management Business Analyst

Location : Minneapolis, MN

Duration : 6 months+

A direct Minneapolis, MN client is seeking a Document Management Business Analyst.

This position will start ASAP and is anticipated to go through 6/30/2015.

Position Overview:

The client seeks a Document Management Business Analyst for its Collaboration and Web Content Service team. This position will work with a team of people who are responsible for supporting and growing our enterprise document management environment (Perceptive Software Image Now Content/Document Management Application). The successful candidate will have strong business analysis and verbal and written communication skills as well as experience with Perceptive Software Image Now Content/Document Management Application.

Job Duties:

• Analyze and evaluate the needs of our business units and help align technology solutions with short and long-term business strategies.

• Design document management solutions (e.g. workflows) to meet business units’ needs and best practices.

• Test designed solutions before they are released; coordinate testing with business units.

• Configure and troubleshoot our enterprise document management environment.

• Provide tier 3 technical support in partnership with end user support professionals.

• Evaluate and follow through on issues and problems until resolved or escalated.

• Document and evaluate issue patterns to plan and recommend process improvements.

• Provide training and technical guidance to end users.

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Required Skills:

• A bachelor’s degree in a related field and 2 or more years of experience working in the areas of business or systems analysis; 4 years of experience working in business or systems analysis with a non-related bachelor’s degree.

• 1 or more years of experience with Perceptive Software Image Now Content/Document Management Application.

• Experience with testing cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies.

Preferred Skills:

• Experience with PeopleSoft.

• Experience managing small projects.

• Familiarity/experience with Windows 2008 Server, code deployment, troubleshooting, and task scheduling.

• Experience working in a university environment.

Regards,

Praveen,

Technical Recruiter,

830 Stewart DR, Suite # 241 Sunnyvale, CA-94085

Office: (408)-496-3744. |Fax: 408-716-2410

Email: [email protected] |Web: www.svtechsystems.com

Gtalk: [email protected]

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