Document Services Manager
The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.
Zwicker is presently seeking a Document Services Manager to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail oriented, and driven to perform.
The base salary for this position is $65,000 per year.
Responsibilities include
- Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies
- Responsible for assigning employees their work schedules and ensuring they are followed
- Responsible for the proper training and full knowledge of the procedures for his/her teams
- Evaluate employees on a regular basis for performance and informing management of any concerns
- Responsible for tracking and monitoring activity of workflows for their teams
- Continually motivate staff and maintain a positive work environment
- Monitor and forward time off requests for approval, review time records and schedule changes, ensuring coverage in their teams
- Other duties as assigned