Door and Window Technician

Door & Window Technician

Company: Harbin Lumber Company, Inc.

Reports To: General Manager

Job Type: Full-Time | Competitive Hourly + Overtime Opportunities

Backed by 100 Years of Caring for Our People and Our Customers

For over 100 years, Harbin Lumber Company, Inc. has been built on an unshakeable commitment: Treating our customers right and taking genuine care of our team members.

When you join Harbin Lumber, you are not just accepting a job, you are building a long-term career backed by a century of operational stability, top-tier safety standards, and a supportive team environment where your work is respected and valued every single day.

Position Overview

We are seeking a skilled, quality-driven Door & Window Technician to join our team. Reporting directly to the General Manager, you will serve as a primary technical resource in the field, inspecting, troubleshooting, repairing, and adjusting door and window assemblies for professional building contractors and homeowners.

As a key representative of Harbin Lumber, you will embody our Mission Statement and Values by building positive working relationships with clients, Outside Sales, Inside Sales staff, and department heads.

Key Responsibilities

• Field Service & Technical Diagnostics: Promptly respond to customer inquiries; schedule and execute field service calls to repair operating components, replace sashes, swap glass on doors/windows (installed and uninstalled), fix balance operating systems, and repair screens.
• Product Expertise: Develop specialized knowledge in Harbin Lumber’s full door and window product lines, installation guidelines, and repair methods. Maintain product information materials for customer review on job sites.
• Team Collaboration: Communicate continuously with sales staff, managers, and location personnel to resolve post-installation issues and streamline job completion.
• Operational Efficiency & Mentorship: Follow proper field procedures, track tool/equipment maintenance, monitor inventory needs with department heads, and assist in training junior technicians to perform repairs safely and correctly.
• Driver & Job Site Safety: Strictly adhere to company safety policies and OSHA standards. Maintain a clean, orderly work area and report hazards immediately to the General Manager.

What We Offer You

• 100-Year Legacy & Stability: Consistent, year-round work backed by a century of business success.
• Competitive Compensation: Hourly pay rate with regular overtime potential.
• Fleet & Equipment: Provided service vehicle access, gas card, specialized tools, and company tech.
• Health & Financial Security: Comprehensive medical, dental, and vision packages plus a matching 401(k) plan (traditional & Roth options available).
• Work-Life Balance: Paid Time Off (PTO) and company-recognized paid holidays.
• Safety-First Culture: Ongoing safety training, fleet safety tools, and clear career growth pathways.

Join the Harbin Lumber Legacy

Take the next step in your trade with a company that backs you every step of the way.