E-Commerce Innovation & Project Manager
Summary
Manages end-to-end eCommerce innovation projects for Qatar Airways' digital platforms, including product enhancements, new market expansion, marketplace integration, and assortment novelty selection. Drives market/competitor analysis, business cases, and compliance with data protection, cyber security, legal, procurement, and budgeting standards.
The “E-commerce Innovation & Project Manager” contributes to the eCommerce’s commercial success by end-to-end management and implementation of projects and project activities related to enhancements, expansion and optimization. He/she evaluates market and industry trends against current eCommerce proposition; analyses, proposes and leads the respective innovation agenda.
· Manage eCommerce-related project work end-to-end in collaboration with internal teams, agencies, brand partners and other external parties in order to generate incremental value and to keep adding a competitive edge to QDFC’s eCommerce proposition. These projects include but aren’t limited to:
· Implementing product enhancements to QDFC’s eCommerce and Digital platforms
· Launching additional online services and/or platforms for QDFC
· Expanding QDFC’s online platform into new markets
· Surfacing QDFC’s online platform through other digital platforms, marketplaces, etc.
· Overseeing from the business team’s perspective transitions of certain areas of QDFC’s eCommerce eco-system to new platforms/solutions, and so on.
· Regularly performs market, shopper and consumer trend analysis and competition benchmark checks in order to propose and maintain an up-to-date innovation plan for QDFC eCommerce.
· Perform regular audits of the current eCommerce proposition of the company in order to identify areas for improvement and potential needs for change/innovation.
· Ensure timely compliance of projects with internal processes and standards - Data Protection / Cyber Security / Legal standards, Procurement processes, Reporting and Budgeting requirements, etc.
· Participate in the evaluation process for innovations via preparing and presenting initial business cases and post-implementation analysis, in order to ensure constant commercial value improvement.
· Oversee and coordinates the novelty selection process for QDFC’s eCommerce assortment together with Procurement, in order to maintain an appealing and up-to-date product/brand selection proposition online.
· Perform other department duties related to his / her position as directed by the Head of the Department
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