Ecommerce Key Account Manager
[Job Description]
B2B2C strategy
▪ Plan and execute effective eCommerce strategies
▪ Proceed and implement sales programs designed to improve sales volume achievement
▪ Proceed and implement the eBusiness model
▪ Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms
Account Management
▪ Daily operation of order, shipping, billing to optimize customer operation experience.
▪ Collaborative forecasting
▪ Customer complaint
▪ Ensure correct reconciliation and rebate calculation and related financial figures
▪ Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms
▪ Maintain and develop close relationship with responsible eCommerce platforms
Reporting
▪ Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making
▪ Regular monthly and milestone reporting, following the defined timing, content, and quality requirements.
▪ Follow the company standard reporting requirement to provide inputs on time with right quality.
Project Management
▪ Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors.
▪ Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods.
▪ Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target
▪ Be able to inspire cooperation and coach the junior team members to achieve the business goal
▪ Any ad hoc project assigned by management team
Team Management
▪ Set clear vision and goals for the team to ensure target achievement
▪ Engaging and motivating the team to achieve a high involvement in the day-to-day operations
▪ Team developing & regular performance review
Collaboration
▪ Balance the development with other channels
▪ Encourage the cooperation with multifunction
Others
▪ Other ad hoc tasks assigned by supervisor
▪ Other Project initiation and implementation
[Job Description]
B2B2C strategy
▪ Plan and execute effective eCommerce strategies
▪ Proceed and implement sales programs designed to improve sales volume achievement
▪ Proceed and implement the eBusiness model
▪ Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms
Account Management
▪ Daily operation of order, shipping, billing to optimize customer operation experience.
▪ Collaborative forecasting
▪ Customer complaint
▪ Ensure correct reconciliation and rebate calculation and related financial figures
▪ Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms
▪ Maintain and develop close relationship with responsible eCommerce platforms
Reporting
▪ Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making
▪ Regular monthly and milestone reporting, following the defined timing, content, and quality requirements.
▪ Follow the company standard reporting requirement to provide inputs on time with right quality.
Project Management
▪ Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors.
▪ Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods.
▪ Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target
▪ Be able to inspire cooperation and coach the junior team members to achieve the business goal
▪ Any ad hoc project assigned by management team
Team Management
▪ Set clear vision and goals for the team to ensure target achievement
▪ Engaging and motivating the team to achieve a high involvement in the day-to-day operations
▪ Team developing & regular performance review
Collaboration
▪ Balance the development with other channels
▪ Encourage the cooperation with multifunction
Others
▪ Other ad hoc tasks assigned by supervisor
▪ Other Project initiation and implementation
▪ College degree or equivalent preferably marketing or commercial or Engineering background
▪ Good in English and communication
▪ Experience in managing EC stores and conducting business
▪ 5 years working experience on channel & e-business with multi-national company is a plus, within Auto industry is a plus
▪ Vendor management experience with advanced supply chain management knowledge is a plus
▪ Process experience of retail operation
▪ Advanced experience in cooperation with external customers and vendors
▪ Team working experience
Ready to drive with Continental? Take the first step and fill in the online application.