EPIC APPLICATION SYSTEMS ANALYST (ON-SITE ONLY)

JOB SUMMARY: Epic Application team members are responsible for in-depth knowledge of the Epic System software and are the primary liaison between user community and the Epic application. They conduct regular day-to-day communications, review the software, and exhibit a deep understanding of the business operations and works with Epic, the Epic Application Team(s), Group Operations, and end users to tailor the application to the organizations’ requirements.

DUTIES & RESPONSIBILITIES:

• Strong understanding of all aspects of Windows server and workstation operating system administration; i.e., tuning / configuration as well as how they relate to EPIC, fundamentals of security, installing third-party software..
• Independent problem-solving, self-direction.
• Designs and documents the general functional requirements and detailed technical specifications workflows..
• Designs and documents the general functional requirements and detailed technical specifications for ambulatory workflows.
• Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed works with customer to finalize request.
• Recommends changes to established guidelines, standards, methodologies and conventions as appropriate.
• Assists customers with quality assurance (testing) and documentation of testing results through standard procedures and processes.
• Ability to translate user requirements into functional & design specifications, communicate with report consumers to gather specifications, review designs, present drafts, and validate results.
• Provides support to end users and participates in training, process improvement and quality assurance initiatives; provides new and ongoing application training.
• Configures, modifies, tests, implements, maintains and supports applications software.
• Write and maintain system documentation.
• Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.
• Responsible for running and assuring all daily jobs are processed on current and legacy practice management systems.
• Responsible for maintaining legacy systems.
• Due to the responsibilities of position, may be required to work beyond regularly scheduled hours.
• On-Call responsibilities.
• Occasional travel required.
• Other duties as assigned.
• May be exposed to hazardous drugs.
• Attends OSHA training at Orientation and annually thereafter.