Event Planning Manager
Join us at Hyatt Regency Orlando and be part of a team that brings extraordinary events to life. If you thrive in a fast-paced, collaborative environment and have a passion for hospitality, we’d love to hear from you.
The Event Planning Manager's primary focus is planning and executing all aspects of group sales bookings, as well as managing affiliate bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Event Planning Managers also host hotel tours, maintain strong customer relationships, participate and may lead event meetings, and other staff meetings, and work as a team member with the sales and events staff. The manager also works closely with an assigned Administrative Assistant and other support staff.
Key Responsibilities\:
Sales Bookings\:
· Serve as the primary liaison between meeting planners and hotel departments, ensuring clear communication of event requirements.
· Administer sales agreements and manage all event logistics including food & beverage, audiovisual needs, room blocks, and pick-up.
· Provide detailed billing instructions and conduct final reviews to ensure accuracy and client satisfaction.
· Act as the on-site contact during events, ensuring flawless execution and guest satisfaction.
Affiliate Bookings\:
· Focus on banquet food & beverage, service charges, as well as meeting room rentals.
· Collaborate with clients on menu planning, agenda development, and coordination of hotel meeting services.
· Manage contracts and maintain proactive communication with internal teams before, during, and after events to ensure a seamless experience.