Executive Assistant
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As an Executive Assistant at Docusign, you will support Group Vice President, Global Commercial Customer Success. This dynamic global role requires a proactive, quick-learning individual capable of managing various relationships with senior executives and employees, which necessitates strong communication skills. Ideal for a career-driven, resilient Executive Assistant, the position involves many responsibilities, from daily internal tasks to external, customer, and partner engagements, all demanding meticulous coordination, prioritization, and confidentiality. You will rely on your exceptional strategic and critical thinking skills and multitasking ability to independently manage executives' schedules, anticipate future needs, and enhance overall team efficiency, contributing significantly to the smooth functioning of the organization in a fast-paced, collaborative setting.
This is a fixed term contract role for 12 months of duration. This position is an individual contributor role reporting to the Group Vice President, Global Commercial Customer Success.
Responsibility
Supervise comprehensive calendar management for various meetings, events, and travel across multiple time zones
Plan and schedule intricate domestic and international travel arrangements
Manage executives' time efficiently, including handling their emails, preparing documents, and organizing meetings
Maintain business rhythms through effective agenda management, meticulous note-taking, and overseeing logistics while tracking deliverables and deadlines
Coordinate and organize logistics for various meetings, conferences, and special events
Handle expense reports and run purchase orders as necessary
Organize, prioritize, and coordinate multiple work activities, ensuring deadline adherence
Collaborate with internal and external stakeholders at various levels to efficiently gather information, generate reports, and maintain continuous information flow
Serve as a liaison for executives, facilitating information exchange with senior leaders and other organizational members
Provide backup support for other Executive Assistants and executives as needed
Engage actively in the administrative community, contributing to collaborative efforts
Establish cross-functional partnerships with various departments inside the organization
Prepare VP meeting notes and decks
Perform other duties as assigned
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
3+ years of related experience
Fluent in English and French
Experience working with C-level executives
Experience in executive administrative tasks, including scheduling, document management, and correspondence
Experience with Google Suite, encompassing Gmail, Google Calendar, Google Slides, Google Sheets, and Slack within a business environment
Experience in Concur and Oracle
Experience in project coordination, handling tasks of varying complexity
Experience handling confidential data, policies, and updates with utmost trust and discretion
Preferred
Bachelor's degree or equivalent experience
Skilled in oral and written competencies that enable clear and effective communication with senior leaders
Ability to work autonomously
Able to manage multiple executives with different working styles
Capable of navigating ambiguity and taking action accordingly
Exhibits flexibility in response to changing priorities and needs
Demonstrates the ability to run projects, work under pressure, and consistently meet deadlines
Shows ability and willingness to acquire new competencies and accept new challenges
Possesses the ability to handle confidential material with utmost care
Ensures clear, thorough, and specific communications, with attention to follow-through
Ability to travel when required
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
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