Executive, Sales Support
IN THIS ROLE YOU WILL:
- Engage customers on commercial queries
- Assist on rates quotations / filing / maintenance / renewal of quotation & contracts
- Manage general administrative functions relating to pre-sales activities
- Support the customer contact by preparing customer documents
- Support the customer planning and implementation process
- Provide customer information and support the identification and qualification of Sales leads
- Engage customer periodically with Key Account Managers / Sales for active interactions and involvements
- Support Sales in preparing business reviews as required
- Responsible for upkeep of ISO standards / Audit requirements / Environmental awareness and ensure maintenance of customer contracts for team.
- Manage any other tasks as assigned
YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:
- Diploma/ degree with at least 3-4 years of work experience
- Broad understanding of the forwarding business
- Ability to handle multiple and hanging priorities
- Ability to work effectively, independently and in a team environment
- Excellent verbal and written communication skills
- Excellent basic business skills
- Experience with MS offices e.g. Outlook; experience with CRM tools preferred
We regret to inform that only shortlisted applicants will be contacted further by the hiring team. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.