F&B Operation Executive

Job Summary

The Operations Executive supports the Operations / Assistant Operations Manager by managing daily banquet operations and administration, ensuring smooth service delivery and adherence to safety standards.

Responsibilities

• Manage daily banquet operations to ensure seamless event execution and guest satisfaction
• Administer banquet-related processes to maintain operational efficiency and compliance with safety procedures
• Apply problem-solving and analytical skills to resolve operational issues promptly and effectively
• Adapt to irregular working hours to meet event scheduling demands
• Demonstrate commitment to service excellence by proactively enhancing guest experience
• Communicate clearly and collaborate with team members to foster a positive work environment
• Lead and motivate banquet staff to achieve operational goals and maintain high service standards

Required competencies and certifications

• Minimum 1 year of banquet operations executive experience, preferably in the hospitality industry (from "You MUST have at least 1 years of banquet operations executive experience preferably from Hospitality Industry")

Preferred competencies and qualifications

• Strong passion and commitment for service excellence (from "Possess great passion & commitment for service excellence")
• Positive attitude with high energy and enthusiasm (from "Positive attitude with high level of energy & enthusiasm")
• Excellent communication and interpersonal skills with leadership ability (from "Excellent communication and interpersonal skills, with good leadership")