Field Support Engineer

Position Overview

OKSI is seeking a Field Support Engineer to serve as our forward-deployed technical expert on electro-optical, infrared, and autonomous sensor systems. This highly technical, travel-intensive role is designed to support, test, and troubleshoot fielded systems directly alongside customers and program teams. This is not an entry-level or training position.

What You Will Do

Field Deployment & Support

• Travel to customer sites, test ranges, and program locations to install, configure, operate, and maintain sensor, software, and autonomous platform systems
• Conduct pre-deployment checks and prepare field kits, hardware, and software builds for mission readiness

Software & Hardware Troubleshooting

• Diagnose and resolve software-level issues in fielded systems, including embedded software, ATAK-integrated applications, and AI/ML-enabled sensor pipelines
• Diagnose and resolve mechanical, electromechanical, and hardware issues, performing component-level repairs and adjustments in the field

Customer Engagement & Reporting

• Serve as the on-site technical point of contact for customers and government program personnel
• Document field issues and performance outcomes; report findings back to Software and Mechanical Engineering teams