Floating Customer Service Representative (CSR)

Job Title: Floating Customer Service Representative (CSR)

Department: Retail

Reports To: Retail Manager

FLSA Status: Non-Exempt

Prepared By: Retail Manager

Prepared Date: January 2024

SUMMARY:

Develop and enhance banking relationships by serving our existing customers on the front line in a friendly, efficient, and accurate manner. Must have a general understanding of our products and services to best service our customers on the front-line. CSR’s are also responsible for enhancing relationships by offering product/service solutions to fit our customers’ needs. This CSR will travel to all eight of our south branches to cover staff absences.