Forex CFD Account Manager (Mandarin Speaking)
You'll focus on driving sales for TMGM's products and services while delivering exceptional service to clients across all communication channels. You'll independently use your sales skills to identify and generate client pipelines, build relationships with new clients, and respond quickly and professionally to client inquiries. You'll work towards KPIs, expand your knowledge of markets and the FX industry, and strive to hit team and individual targets.
Responsibilities
- Promote and sell TMGM's products and services
- Identify and generate client pipelines
- Build and nurture relationships with new clients
- Deliver exceptional customer service across communication channels
- Respond quickly and professionally to client inquiries and resolve issues
- Work towards KPIs to meet or exceed sales targets
- Expand knowledge of markets, the FX industry, and TMGM's platforms and products
- Achieve team and individual metrics
Requirements
- Minimum one year of experience in the Forex industry
- Previous exposure to customer-focused environments such as customer service, sales, outbound/inbound support, or consulting is advantageous
- Comfortable making high volumes of outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to enhance communication abilities
- Strong ownership of responsibilities and a proactive problem-solving mindset
- Excellent overall communication abilities, including adapting approaches to different audiences
- Proficiency in English and Mandarin highly preferred
Benefits
- Competitive salary packages and uncapped commission structure
- Both part-time and full-time work arrangement options
- Ongoing training and support