Forward Deployed Engineer - AI Solutions Engineering
Summary
Forward Deployed Engineer configuring, deploying, and optimizing Aircall's AI Agent for customers, including designing solution architecture, building integrations, and shaping the product roadmap.
- Configure and optimize AI Agent
- Coordinate cross functional support for product delivery
- Create reusable frameworks and templates
- Define intents prompts actions guardrails and metrics
- Design solution architecture
- Design, build, and deploy integrations
- Enable system integrators and channel partners
- Lead customer discovery sessions
- Manage cross-functional deployments
- Monitor AI performance and workflow outcomes
- Resolve integration blockers with engineering
- Run internal workshops and document best practices
- Run outbound campaigns to drive adoption
- Shape AI agent roadmap with product insights
Perks/Benefits:
- 401k matching
- Childcare reimbursement
- Generous parental leave policy
- Internet reimbursement
- Medical/Dental/Vision insurance
- Unlimited PTO
- Wellness reimbursement
- Work-life balance