Forward Deployed Engineer
You will lead technical discovery and enterprise implementations, build and optimize integrations with an LLM-driven platform, develop reusable tools and adapters, collaborate with customer stakeholders to define requirements, document implementation practices, and own the performance, reliability, and maintainability of deployed solutions.
Responsibilities
- Lead technical discovery and implementation for enterprise customers
- Translate business processes into AI-native solutions
- Build, deploy and optimize platform integrations
- Develop reusable tools, adapters and configuration layers
- Collaborate with customer stakeholders
- Incorporate field learnings into the product roadmap
- Create technical documentation and implementation playbooks
- Own solution performance, reliability and maintainability
Requirements
- 1+ years of software engineering or technical implementation experience
- Experience in customer-facing contexts
- Proficiency in TypeScript or similar programming languages
- Strong understanding of APIs and systems integration
- Ability to understand unfamiliar enterprise software architectures
- Excellent communication skills with technical and non-technical stakeholders
- Willingness to travel occasionally, less than 10%
- Experience with enterprise customers, content, marketing or digital operations
- Familiarity with LLMs, generative AI pipelines and agent-style automation frameworks
Benefits
- Performance-based annual bonus
- Meaningful equity awards
- Medical, dental and vision insurance
- Fertility and family-planning support
- 401k plan
- Unlimited paid time off
- Paid sick leave
- Employee wellness programs
- Flexible work hours
- Gym, sauna and bike parking
- Free lunch three days a week