Founding Forward Deployed Engineer
About the Role
This is the first technical hire on the ground in the US for a fast-growing, Y Combinator–backed AI logistics startup. As a Forward Deployed Engineer, you'll own the full technical success of US customers — from initial deployment through ongoing support — sitting at the intersection of engineering and customer success at a critical stage of growth.
What You'll Do
Lead end-to-end technical deployments for US enterprise customers, from onboarding through go-live.
Serve as the primary technical point of contact for customers, managing stakeholder relationships and resolving issues.
Provide hands-on post-deployment support to ensure customer success and product adoption.
Travel to customer sites as needed to support deployments in the field.
Operate with an ownership mindset, navigating ambiguity and moving fast in a startup environment.
What We're Looking For
0–3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering.
Strong communication and stakeholder management skills, with comfort working directly with enterprise customers.
Demonstrated ability to own end-to-end technical deployments and post-deployment support.
Based in Austin, TX or willing to relocate to Austin.
Authorized to work in the United States without employer visa sponsorship.
Comfortable operating in a fast-paced, early-stage environment with a high degree of autonomy.
Compensation & Benefits
Base salary: $110,000 – $135,000 USD annually. Visa sponsorship is not available for this role.
Location
On-site in Austin, TX, United States. Some travel to customer sites is expected.