GTM Business Intelligence Manager
You will own the analytical framework for sales performance and go-to-market decisions. You will monitor the lead lifecycle, investigate CRM reporting and data quality issues, manage operational reporting, translate business questions into technical requirements, and improve how performance is measured.
Responsibilities
- Own the analytical framework behind sales performance and go-to-market decision-making
- Run funnel, conversion, segmentation, Pareto, cohort, and trend analyses
- Monitor the lead lifecycle from acquisition through qualification and handoff
- Identify and fix conversion bottlenecks with Sales, Marketing, and Product
- Maintain expertise in the CRM data model
- Investigate reporting discrepancies and data quality issues
- Improve reporting capability, automation, and data integrity
- Own operational reporting and performance measurement across Revenue Operations
- Monitor SLA performance, ticket volumes, and delivery timelines
- Translate business questions into analytical and technical requirements
- Recommend simpler and more effective ways to measure business performance
Requirements
- Deep hands-on expertise in Excel, including Pivot Tables and complex formulas across large datasets
- Strong CRM reporting experience, ideally with HubSpot or Salesforce
- Understanding of sales performance metrics, forecasting, funnel analytics, pipeline management, and commercial KPIs
- Exposure to SQL
- Ability to solve complex business problems using data
- Ability to engage senior stakeholders and challenge requests that conflict with priorities or governance
- Ability to own work from problem identification through implementation
- Experience in Revenue Operations, GTM Operations, or Sales Operations is a plus
- Familiarity with data modelling and governance principles is a plus
- Prior SaaS or B2B experience is a plus
Benefits
- Individual growth budget of €1,500 or 2% of base salary, whichever is higher
- Company pension scheme with a 20% employer contribution
- 25 vacation days plus one additional day per year of tenure up to 30 days
- Free lunch every day worked in the Berlin office
- Monthly subsidy for the Deutschland job ticket
- Subsidised Urban Sports Club membership