PURPOSE | The primary commitment of the Guest Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way.

RESPONSIBILITIES

· Embrace and Internalize THE WAY.

· Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest.

· Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere.

· Obsessively maintain a clean and safe environment for the Guest and Team Members.

· Quickly answer the phone and handle calls in a professional and appreciative manner.

· Vigorously protect the financial interests of the Guests and Hideaway Pizza.

· Always create a FUN environment.

· Other duties as assigned to support the success of the Guest experience.

· The Guest Support roles and responsibilities vary between positions. You be required to be flexible in the position scheduling. Guest Support include Greeter, Seater, and Busser as well as the Takeaway / Curbside positions of Spotter, Runner, Expo, and Cash.

5 openings across locations