Hotel Manager - Radisson Hotel Kandy

As Hotel Manager, you will be at the centre of the hotel’s operations, driving exceptional guest experiences, operational excellence, and commercial performance.

Lead the day-to-day hotel operations, ensuring high standards of service, quality, and guest satisfaction.

Work closely with the Management and Heads of Department to achieve operational and commercial objectives.

Inspire and develop the team, fostering a positive and high-performing workplace culture.

Monitor guest feedback and operational performance, driving continuous improvement.

Support revenue growth, cost optimization, and achievement of financial targets.

Ensure compliance with Radisson Hotel Group standards, legislation, health and safety, and due diligence requirements.

Manage operational budgets and support effective cost control.

• Degree or equivalent qualification in Hospitality Management or a related field.
• Proven experience in a 4/5-star city hotel or similar upscale hospitality environment.
• Strong leadership, communication, and operational management skills.
• Minimum 5 years of relevant hotel management experience, preferably in a supervisory or managerial role.

• Strong knowledge of hotel operations, guest service, and commercial performance.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Passionate about delivering exceptional guest experiences and developing people.
• Willingness to work flexible hours, including weekends and public holidays.