HR Business Partner

POSITION SUMMARY

The HR Business Partner (HRBP) manages core HR operations and serves as the primary HR partner to the Caring for Others Branch network. This hands-on, individual-contributor role requires strong HR expertise, sound judgment, and the ability to work independently across a broad, compliance-sensitive workload.

WHO WE ARE

• A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

ROLE RESPONSIBILITIES

• Serve as the first point of contact for the HR function, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line in a timely, professional manner
• Administer the workers' compensation process end-to-end, including claim intake, reporting, carrier coordination, return-to-work planning, and recordkeeping
• Administer and manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) and the unemployment claims process, ensuring compliant and timely handling
• Administer employee benefit programs, including enrollment, eligibility, vendor coordination, and employee inquiries
• Provide payroll processing and HRIS support, including processing wage garnishments and responding to employment/income verification requests
• Own and continuously improve the Employee Training Program, ensuring content is current, compliant, and effectively delivered
• Provide day-to-day HR support to branch locations, acting as a trusted, responsive resource for Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding activities
• Operate as the de facto HR resource in the absence of a dedicated HR leader, following established SOPs and exercising sound, independent judgment while escalating appropriately

ROLE QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Minimum of 5 years of progressive HR Generalist/HR Business Partner experience, including hands-on work with benefits administration, leave management, workers' compensation, and unemployment claims
• Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
• Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
• High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
• Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs
• Ability to work effectively in a fast-paced, dynamic environment with reliable, predictable, and punctual attendance
• PHR, SHRM-CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi-site/branch services organization a plus

COMPREHENSIVE WELLNESS PORTFOLIO

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*

• 100% Company-Paid Dental Insurance and Vision Insurance*

• 100% Company-Paid $25,000 Life Insurance Policy*

• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7

• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*

• 401(k) Retirement Program - with Employer Match*

• Professional Development – ongoing education, wraparound support, and leadership coaching

• A Next-Level, Comprehensive Training and Orientation Week

• And a supportive team to work alongside!