HR Payroll And Operations Manager

Key responsibilities

Manage the overall HR operations and workflow, ensuring the timely, accurate, and efficient delivery of HR services.
Oversee employee records and HR information systems, ensuring data accuracy, integrity, confidentiality, and accessibility.
Manage and monitor payroll-related processes, including employee data verification, payroll inputs, reconciliations, and resolution of payroll inquiries.
Ensure compliance with Egyptian labor law, social insurance regulations, income tax requirements, and applicable company policies.
Administer employee benefits, including medical insurance, retirement plans, leave policies, and other employee programs.
Develop, implement, and continuously improve HR policies, procedures, processes, templates, and guidelines in alignment with company strategy.
Identify opportunities for process improvement, digitalization, and automation to enhance HR efficiency and employee experience.
Implement and optimize HR systems and technology solutions, ensuring their effective utilization by the HR team.
Prepare HR reports, dashboards, and analyses to support management decision-making and provide HR-related insights and recommendations.
Lead and supervise the HR operations team, ensuring clear responsibilities, effective performance, and continuous development.
Coordinate with finance on monthly, quarterly, and annual HR and payroll reconciliations and reporting.
Maintain effective relationships with external parties, including labor offices, social insurance offices, tax consultants, and HR/payroll outsourcing providers.
Ensure employees are properly informed and aware of relevant HR policies, procedures, and benefits.
Provide regular updates and recommendations to the chief HR officer regarding HR operations, compliance matters, risks, and improvement opportunities.

Requirements

Qualifications

Education

Bachelor’s degree in human resources, business administration, or a relevant discipline.
MBA and/or professional HR certification is an advantage.

Experience

Minimum 10 years of progressive HR experience, with significant experience in HR operations, payroll, and employee administration.
Proven experience in managing and supervising HR teams.
Strong experience in HR process improvement, systems implementation, and automation.
Practical experience dealing with labor, social insurance, tax, and other relevant governmental authorities in Egypt.

Technical skills

Strong knowledge of HR operations, policies, procedures, and best practices.
Expert knowledge of Egyptian labor law, social insurance, and employment-related regulations.
Strong understanding of payroll processes and HR administration.
Proficiency in HRIS/HR systems and Microsoft Office, particularly Excel, Word, and PowerPoint.
Strong analytical and reporting skills, with the ability to interpret HR data and provide actionable insights.

Behavioral competencies

Strong leadership and people-management skills.
Excellent decision-making and problem-solving abilities.
Strong organizational and time-management skills.
Excellent communication, negotiation, and interpersonal skills.
High level of integrity and confidentiality.
Detail-oriented, with a strong focus on accuracy and compliance.
Proactive approach to process improvement and operational excellence.