Human Resources - Learning & Development Executive

Job Summary

The Learning Executive supports the hotel’s Learning functions by managing administrative tasks that enhance continuous performance improvements for all Ladies and Gentlemen.

Responsibilities

• Maintain confidentiality of proprietary materials and information to protect company interests
• Safeguard privacy and security of guests and colleagues in all activities
• Follow company and department policies and procedures consistently
• Ensure compliance with grooming standards at all times
• Prepare and document pre- and post-training session materials including notifications, Banquet Event Orders, and certificates
• Manage and maintain the Learning Room and Learning store to ensure readiness and organization
• Control and maintain all equipment and materials owned by the Learning Team
• Update the Learning noticeboard and WOW of Fame to communicate achievements and information
• Maintain intern Personnel Files and perform all relevant filing duties accurately
• Keep comprehensive Learning records for Core Learning, ad-hoc, and external training courses
• Prepare various Learning reports such as Learning Coach scorecards and listings for Raffles Medical
• Administer and maintain Learning sponsorships including Letters of Undertaking and Bond Applications
• Process Learning-related invoices and payments efficiently
• Manage supplies related to Learning such as stationery and snacks to ensure availability
• Maintain effective working relationships with liaison officers from various institutions
• Maintain an accurate interns database and track intern movements
• Plan and execute internship-related programs including recruitment and intern graduations
• Perform other reasonable job duties as requested by Supervisors