IAM Analyst
About Us
Neo Services Sdn. Bhd. is a newly setup Shared Service Center, a 100% subsidiary of GXS Bank Pte. Ltd. based in Singapore—the Grab-led Digital Bank approved by MAS to commence operations. We leverage technology and innovation to serve the financial needs of the unserved and underserved, and micro and small medium enterprises. We are driven by a shared purpose to bring positive transformation to the banking industry.
Get to know the Team
You will join our Security Operations team, tasked with managing and overseeing the execution of security and intelligence operations, programs, and projects for the region. We value creative hustlers—those who think outside the box, motivate others, and get things done, even when they seem impossible. We move fast, push boundaries, and embrace a culture of continuous learning.
Key Responsibilities
Support regional operational activities for the bank’s workforce identity and access management (IAM) lifecycle, including employee/application onboarding, access request management, provisioning, certification, and reconciliation.
Maintain high standards of access control assurance across the region.
Proactively identify process improvements and contribute to the evolution of our access management framework.
Qualifications & Experience
1-3 years of direct experience in IT, specifically in the implementation and/or administration of IAG/IAM products and services (e.g., IAG integration, Cloud-based IdPs).
Proven experience in IAM/PAM operational activities, particularly within highly regulated environments like financial services.
Experience in end-to-end employee lifecycle access management (onboarding, account management, offboarding, certification, and reconciliation).
Experience with cloud-based access control systems (e.g., AWS IAM, AWS SSO) and managing roles/policies at scale via automation.
Experience in access administration for common financial systems (e.g., payment, transaction, clearing/settlement systems, Swift, G3) is highly advantageous.
Strong ability to collaborate with both technical and non-technical stakeholders to improve access control across diverse platforms.