iHope Case Manager

Essential Duties and Responsibilities:

• Completes a written comprehensive needs assessment.
• Assist with the development of a treatment plan based on assessment data as well as a sound knowledge base of standards of professional practice and principles of their respected discipline.
• Monitors the consumer’s progress with accessing needed services based on the assessment and the treatment interventions.
• Provide care based upon ethical concepts, adhering to established standards of practice and engage in activities or behaviors that characterize professionalism.
• Ensure the accuracy, content and completeness of client files.
• Provide services within time requirement as set forth in Agency policies and procedures.
• Provide services as documented in client treatment plan.
• Perform advocacy activities on behalf of the consumer.
• Refrain from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position.
• Respond to emergency situations in a timely fashion.
• Provide crisis assistance to the consumer and coordinate any needed service.
• Demonstrate the ability to work effectively with other team members to provide coordinated specialty care to the identified population, as part of a multidisciplinary team, and independently, when necessary.
• Participate in community outreach and family education/engagement activities as assigned by team leader.
• Facilitate communication with outside treatment providers, such as primary care physician.
• Other duties may be assigned.