Information Technology Manager

General Summary: Responsible for leading the company's information technology operations, infrastructure, enterprise applications, software development, cybersecurity, and technical support functions. This position manages a team of technical professionals and ensures reliable, secure, and efficient technology services that support business operations. The IT Manager is a hands-on leader who balances technical expertise with people leadership, project management, and operational execution.

Duties and Responsibilities:

• Manage IT inventory and asset lifecycle.
• Directs implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines, and accountability.
• Foster collaboration and accountability across technical disciplines.
• Ensures high availability of corporate technology systems.
• Leads, mentors, coaches, and develops IT staff including conducting performance evaluations and establishing development plans.
• Oversee licensing compliance and stay abreast of trends and regulations to ensure effectiveness and compliance.
• Develops/selects and conducts user training on an as-needed basis.
• Develop and track performance metrics to monitor system performance and progress on IT projects
• Manage servers, storage, networking, cloud services, telecommunications, and endpoint infrastructure.
• Supervise internal software development projects.
• Coordinate application integrations and third-party systems.
• Maintain cybersecurity policies and controls.
• Coordinate vulnerability management and remediation including overseeing endpoint protection, identity management, backups, disaster recovery, and business continuity.
• Manage relationships with software and hardware vendors.
• Performs other incidental and related duties as required.