Inperson Interview for Help Desk Representative in Windsor CT

itle/ Designation: Help Desk Rep
Duration: 6 Months + Extendable
Interview Type: In Person preferred
Location: Windsor, CT 06006

Knowledge & Experience:

· Minimum of 3-5 years of 2nd level technical support experience in a fast-paced support center with a high incoming phone call volume.

· Associate's Degree in Computer Science, Engineering or a directly related field.

· A+ Certification preferred

· Two to four years of professional IT experience.

· Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently.

Thanks and Regards,

Amrita Sharma

408 766 0000 EXT. 426

amrita.s@)360itpro.com