Inside Sales Representative

Better Careers Start Here!
Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service.

At Hunter Communications, all employees are provided a benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and numerous bonus opportunities.

Position Overview

As a Inside Sales Representative ( also known as a Customer Account Specialist internally), you will contact prospective customers to deliver tailored internet and phone solutions.

We are seeking a self-motivated, relationship-driven professional who enjoys problem-solving. If you excel at building rapport, identifying customer needs through thoughtful conversations, and providing personalized solutions, we'd love to have you on our team!

Sales & Customer Engagement

• Handle inbound sales inquiries and guide customers through the selection process.
• Proactively follow up with prospective customers to close sales and provide additional assistance.
• Efficiently manage time to balance customer interactions, follow-ups, and administrative tasks.
• Educate customers in pricing, promotions, and available services.
• Assist customers with scheduling and rescheduling service appointments.
• Attend local events to drive brand awareness as needed.

Order Processing & CRM Management

• Process customer orders from phone, email, text, chat, and website inquiries.
• Maintain accurate and up-to-date records in CRM systems (Salesforce, Rev.io).
• Ensure seamless coordination between sales and installation teams.

Collaboration & Continuous Improvement

• Work closely with cross-functional teams, including managers and senior leadership.
• Participate in training and team meetings to enhance skills and contribute to company initiatives.
• Demonstrate adaptability and a willingness to learn new systems and processes.
• Meet and exceed sales goals and overall objectives.