Inside Sales Representative, Subscriptions Service Division (SSD)
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
As an Inside Sales Representative, you will be responsible for generating new leads to close sales, cultivating customer relationships, and developing solid working relationships with EBSCO’s publisher partners. You will accomplish this by prospecting, following market leads, and establishing a strong sales pipeline in your assigned territory.
This remote position is U.S. based only (excluding U.S. territories). On occasion, travel for annual sales meetings or conferences.
What You'll Do
- Create and generate activity in direct selling situations through telephone, e-mail, and virtual meetings
- Understand the needs of our library customers, and tailor a solution best suited to their needs
- Understand the competitive landscape and how to target and sell against the competition
- Provide and coordinate demos of EBSCONET for our customers
- Work closely with EBSCO’s publisher partners to further drive sales in all markets
- Create and maintain a robust pipeline of prospective customer opportunities
Your Team
You will be welcomed as a member of our subscription services focused Inside Sales Team, working in all markets in an assigned territory. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Inside Sales Representative and your development and career growth at EBSCO Information Services.
About You
- 2+ years of sales experience in relatable industries
- 2+ years of proven sales track record achieving sales milestones and target goals
- Ability to work with minimal supervision, prioritize work and make decisions
- On occasion, the ability to travel for annual sales meetings or conferences
What sets you apart
- Prior phone sales experience
- Experience with inside sales and cold calling techniques
- Outgoing, self-motivated, and goal-oriented