Inside Sales Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Communicate with customers, make outbound calls to potential customers, and follow up on sales leads. Leads to be developed from start to finish.
Understand customers' needs and identify sales opportunities.
Answer potential customers' questions and send additional information per email.
Keep up with product and service information and updates.
Create and maintain a database of current and potential customers.
Explain and demonstrate features of products and services.
Stay informed about competing products and services.
Upsell products and services.
Research accounts, identify key players and generate interest.
Close sales and achieve sales targets.
Develop and improve Talk Scripts
Input inside sales activities and create step plans in Salesforce.
Establish, develop and maintain positive business and customer relationship with potential /existing customers
Have virtual meetings with potential / existing customers or visit to evaluate needs, promote products & service, or solve issues.
Plan and organize daily work schedule to call on potential / existing customers.
Coordinate with other team members and departments to optimize sales effort.
Take SAR Level 1 training and Continuous Learning Programs.
Participate in Quarterly regional sales meetings.
Conduct THK product training seminars with support from Engineering.
Work closely with SF Regional Customer Service (SARs) to ensure orders are placed to meet their demand.

See also