Instructional Designer

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct training needs assessments and identify performance or knowledge gaps.
• Design and develop instructor-led, virtual, e-learning, and blended training programs.
• Create course outlines, lesson plans, facilitator guides, participant materials, presentations, job aids, assessments, and other learning resources.
• Partner with subject-matter experts to gather, organize, and validate course content.
• Apply adult-learning principles and instructional design models, such as ADDIE, throughout the development process.
• Develop storyboards, scripts, simulations, exercises, and interactive learning activities.
• Create assessments and evaluation tools to measure knowledge retention, learner engagement, and training effectiveness.
• Review and update existing training materials to ensure accuracy, consistency, and alignment with current policies and procedures.
• Manage multiple training projects while meeting established deadlines.
• Maintain organized records of course content, revisions, and approvals.
• Upload and manage training materials within the learning management system.
• Monitor course participation, completion, and evaluation results.
• Recommend improvements based on participant feedback and performance data.
• Ensure training materials meet Company branding, quality, and accessibility standards.
• Provide support to instructors and facilitators during the implementation of new training programs.
• Perform other related duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in instructional design, education, training and development, communications, human resources, or a related field; equivalent professional experience may be considered.
• Three or more years of experience in instructional design, curriculum development, corporate training, or a related field.
• Knowledge of adult-learning principles and instructional design methodologies.
• Experience developing instructor-led, virtual, e-learning, and blended learning programs.
• Strong writing, editing, proofreading, and communication skills.
• Ability to organize complex information into clear and engaging learning content.
• Strong project-management, organization, and time-management skills.
• Ability to collaborate effectively with subject-matter experts, employees, and leadership.
• Proficiency in Microsoft Office, including PowerPoint, Word, Excel, and Outlook.

PREFERRED QUALIFICATIONS

• Experience using e-learning authoring tools such as Articulate 360, Rise, Storyline, Adobe Captivate, or similar platforms.
• Experience working with a learning management system.
• Experience creating videos, graphics, simulations, or interactive training content.
• Knowledge of accessibility standards and best practices for digital learning.
• Experience developing technical, operational, safety, or compliance-related training.
• Professional certification in instructional design, training, or talent development.
• Military instructor experience, completion of an instructor training program, or Master Training Specialist certification is a plus.

CORE COMPETENCIES

• Instructional and curriculum design
• Written and verbal communication
• Creativity and innovation
• Attention to detail
• Project management
• Collaboration and relationship building
• Critical thinking and problem-solving
• Adaptability and continuous improvement
• Organization and accountability

PHYSICAL AND WORK REQUIREMENTS

• Ability to work in an office environment and use a computer for extended periods.
• Ability to attend meetings, training sessions, and occasional events at other Company locations.
• Occasional travel may be required based on business needs.
• Reasonable accommodations may be provided to qualified individuals with disabilities.

EQUAL EMPLOYMENT OPPORTUNITY

The Company is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

This job description is intended to describe the general nature and level of work performed. It is not intended to be a complete list of all responsibilities, duties, or qualifications required. Responsibilities may be modified based on business needs.

Company Statement:

PSS Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.