Intern, IT Operations Support
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Daily incident/service request ticket handling via company ticketing system
Imaging of laptop/desktop via company standard tools such as SCCM
Software installation via company standard tool such as SCCM
Perform windows patches via company standard tool such as SCCM
Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises
Investigate and research solutions for PC hardware and software problems
Adhere to attendance guidelines of the job and to departmental and company policies
Perform PC hardware and software troubleshooting
Handle physical deployment for hardware such as monitor/laptop/desktops/printers/mobile devices
Report to team lead on daily ticket updates
Any other tasks or works as and when requested & assigned by the Company
Job Requirements
Education & Certification
Applicant must be a full-time matriculated student.
Internship should contribute to school graduation requirements
Experience
Experience in the use of diagnostic programs and tools
Other Prerequisites
Willing to work various shifts, including mornings, afternoons, and overnight, as well as on weekends and public holidays
Good customer service and communication skills
Well-presented and professional in appearance, as the role involves guest interaction.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.